Privacy and terms

The whole page, in one paragraph

We store the minimum a swap needs, we show other learners even less, and everything about your listing can be removed on request. We match learners; DVSA makes the swap; the phone call and the decision to swap are always yours.

Last updated 16 August 2026 · Questions and requests: hello@drivingtesthero.co.uk

Privacy

What we store, and why

DataWhy we need itWho can see it
First name (as you typed it)So a match has a human name on itEveryone on the board
Your test slot (centre, date, time, type)It is the thing being swappedEveryone on the board
What you want insteadMatchingEveryone on the board
Your free-text noteContext for matchesEveryone on the board, after we strip emails, phone numbers, links and handles from it
Your DVSA booking referenceThe one thing the swap phone call requiresOne person: the learner in a swap you have both accepted, capped at 3 different learners per week
Your manage tokenProves a listing is yours, since there are no accountsNobody. We store only a one-way hash; even we cannot recover the token
A hash of your IP addressRate limiting, so nobody can spam listings or harvest referencesNobody. It is a truncated hash, kept per-hour and useless outside that hour

What we never collect

No surname, no email address, no phone number, no postal address, no driving licence number, no theory certificate number, no payment details, no date of birth. The site works without them, so we do not ask. Anything that looks like contact details in a free-text note is removed automatically before the note is stored.

Cookies and tracking

There are no analytics, no advertising and no tracking cookies. The site keeps one thing in your browser's local storage: your own session (which listing is yours), so that My swaps works. It never leaves your device except to authenticate you to us.

How long we keep it

Your listing stays until you remove it, your test date passes, or a completed swap takes it off the board. Requests between learners are kept while either listing exists. Rate-limit counters expire within the hour, automatically.

Your rights

Under UK GDPR you can ask for a copy of what we hold about your listing, ask for it to be corrected, or ask for it to be deleted entirely. Email hello@drivingtesthero.co.uk and include your listing's manage link if you still have it, or enough detail (centre, date, first name) for us to find the listing. Deletion requests are actioned within 30 days, normally much faster. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office.

Where it lives

The site and its data are hosted by Netlify. Data may be processed outside the UK under Netlify's standard contractual safeguards.

Terms, in plain English

  1. What this service is. Driving Test Hero matches learner drivers who want to swap DVSA driving test slots. That is all it does. The swap itself is carried out by DVSA, by phone, with both learners' consent. We never touch, hold, book, or manage any test booking, and we have no connection to the DVSA booking system.
  2. What we are not. We are not DVSA, not affiliated with GOV.UK, and not a booking agent. Nothing here is an official service. Slots are never bought or sold here, by us or by anyone else. A listing offering payment for a slot, or asking for it, gets removed.
  3. Your listing is your responsibility. List only a test you actually hold, with accurate details. Listing a slot you do not hold wastes real people's time and gets your listing removed.
  4. Check the rules yourself before you call. We check every match against DVSA's published swap rules as we understand them, and we keep that logic current. But the rules change, and DVSA's decision on the phone is the one that counts. Always confirm against the official guidance before you ring.
  5. No guarantees. We cannot promise you a match, promise a match will answer, or promise DVSA will complete a swap. The service is provided as-is and free of charge; to the fullest extent the law allows, we are not liable for a missed test, a lost fee, or a swap that falls through.
  6. Keep your manage link safe. It is the only key to your listing. Anyone you give it to can edit or remove your listing. We cannot recover a lost link. You would simply list again.
  7. Fair use. Automated scraping of the board, bulk listing creation, harvesting booking references, or attempting to contact learners off-platform for any purpose other than the swap in hand will get access withdrawn, and where it breaks the law, reported.
  8. Governing law. These terms are governed by the law of England and Wales.

One more time, because it matters: never share your driving licence number, theory certificate number, address, phone number, email or card details with another learner. A swap does not need any of them. The only thing that changes hands is a booking reference, through this site, after you have both said yes.